In compliance with applicable regulations, we send advertising emails to our customers or other organisations with whom we want to develop or maintain a business relationship. Our targeting emails usually include web beacons, cookies and similar technologies that allow us to know whether emails are read or deleted and whether links are clicked. When you click a link in an advertising email from TOP, we use a cookie to record the pages of our websites you visit, and the content you download. These tools are deployed depending on your prior consent. TOP targeting emails may include additional information relating to the processing of your personal data, where required by applicable laws.     2.2 Customer Relationship Management (“CRM”) TOP uses a Customer Relationship Management (“CRM”) database to manage and track its marketing efforts. Our Customer Relationship Management (“CRM”) databases include personal data relating to members or associates of our customers or other partners with whom we have a business relationship, or with whom we wish to develop a business relationship. The personal data used for these purposes includes business information necessary to develop a business relationship, such as: contact data (e.g. first and last names, business contact details), publicly available information (e.g. board of directors, published articles, press releases, messages published publicly for business purposes, social media messages, responses to targeted emails).