Presentation of TED
TED is a consulting firm, the only specialist, integrator, and pure player in the field of HyperAutomation in France. Its goal is to help its clients grow by automating business processes with RPA and AI, creating custom virtual assistants (www.aliz.io), and automating reporting generation through its expertise in Business Intelligence (BI) and Data Visualization.
Company Challenges and Context (Retention Perspective)
TED is a rapidly growing SME aiming to double its workforce by 2023. At this stage of development, recruitment and employee retention are strategic issues.
“We support our clients on complex topics such as RPA, AI, Business Process Management, and Data. The profiles recruited by TED are highly specialized, and demand within companies is high. Thus, we face a challenge in retaining talent to keep our teams and enhance their expertise in process automation. TED’s added value for its clients also lies in its agility and ability to adapt to various needs, which can only be achieved if employees continuously gain skills throughout their time with our company.
AI would allow management teams to be effective in supporting employees by detecting risks early and implementing actions to ensure long-term workforce retention and growth.
To achieve this, TED turned to TOP to optimize team management by enhancing managers with AI and Data Science while guiding them effectively and timely on the best corrective actions.”
How Implementation Was Conducted
“First, TOP’s teams assessed our needs in terms of reducing consultant departures and TOP’s ability to act through supervised learning. Next, TOP began collecting and filtering data from our HR databases while adhering to GDPR regulations and scraping data from TED’s ecosystem in compliance with CNIL regulations. This step was used to feed their algorithm, adapt the solution to our needs, and provide us with a highly accurate model.”
Total Number of Users: 19
“The TOP tool has helped me better manage and anticipate the actions needed for the well-being of my employees. HR management is crucial but time-consuming. Having a tool that analyzes and alerts is a real advantage.”
Mathias Chaumon, CEO of TED
