FAQ
Find here the answers to the most frequently asked questions by our clients.
If you have a question, you might well find the answer here !
Application Aspects
Technical Aspects
Artificial Intelligence & Compliance
Predictive analysis encompasses statistical techniques and knowledge extraction from data to analyze present and past facts for making predictive assumptions about future events. The goal is to help companies anticipate, forecast, and assess risks, making the right decisions that lead to the right actions for the right people at the right time.
The prediction of the risk of resignation is based on your data and market data; using predefined selection criteria, risk factors adapted to your industry and context are selected. Based on these factors and using machine learning techniques, TOP adapts to all your business contexts and predicts team stability.
Our solution is primarily based on two main categories of data:
- HR data tailored to the industry, developed collaboratively with the HR team.
- Market data by industry sector tailored by the TOP team.
Predictive analysis primarily based on AI and machine learning allows you to go beyond statistical analysis of your HR data. Through predictive analysis, models can be automatically trained on what has happened with employees and draw conclusions about what will happen in the future. You will be able to more easily identify risk factors and implement necessary actions for employee retention.
An LLM (Large Language Model) like ChatGPT is a general-purpose text generation AI: it excels at writing, summarizing, or answering diverse questions, but it remains limited to linguistic output.
An agent, on the other hand, is an additional layer that orchestrates an LLM with tools, memory, and business rules. This is what enables the shift from simple text generation to concrete, contextualized actions.
In practice :
- LLM alone = you ask a question → it gives you a generic answer.
- HR Agent = you ask a question → it leverages your HR data, applies your internal rules, and provides a precise recommendation aligned with your strategy.
So, the LLM is the engine (like ChatGPT), and the HR agent is the co-pilot, built on this engine, but specialized and secured for your needs.
Data can be imported into TOP in the form of an Excel or CSV spreadsheet. Integration with an HRIS is also possible.
To reset your password, simply follow these steps:
- Click on “Forgot Password” in the login view.
- Enter your email.
- If your account exists, you will receive a personalized link to reset your password. Note: For security reasons, the link expires after 15 minutes.
To update your data on TOP (e.g., add employees), you can re-import them into the solution using the Excel or CSV spreadsheet. We recommend updating your data at least once a month to maintain a high-performing model.
- The commitment of the TOP platform to the protection of personal data goes beyond mere compliance with legal constraints. It primarily stems from our desire to work with a spirit of respect and trust. In accordance with this philosophy, the protection of your personal data is essential to us.
- When you use the TOP application, you entrust us with your data. For this reason, we are “GDPR ready,” accompanying you by providing all the necessary documentation designed to explain the reasons and the way we collect and process your data.
The TOP team supports you in using the solution and interpreting the results. This is ensured through follow-up meetings and regular reports. You also have access to an interactive chat available 5 days a week between 8 am and 6 pm.
Our HR agents are based on the same logic as a generalist agent (like OpenAI’s new ChatGPT Agent, which can plan, browse the web, or automate tasks), but they go much further because they are specialized and contextualized for HR.
- Business specialization : integration of labor laws, talent management best practices, and HR compliance.
- Confidentiality : trained on your internal data, without external reuse and in full compliance with regulations (GDPR, AI Act, and others).
- Actionability : formulation of concrete recommendations (development plans, skills forecasting, turnover management).
- Strategic alignment : adaptation to the unique context and objectives of each company.
TOP is structured around 4 complementary modules:
- Turnover: detect weak signals and anticipate resignation risks using predictive AI.
- AI HR Agents: intelligent copilots capable of answering your HR and legal questions, generating and analyzing documents, producing dashboards, and providing recommendations.
- Satisfaction Management: monitor employee sentiment and motivation in real time through pulse surveys and automated analyses.
- Performance: measure individual and team performance, propose career plans, and implement targeted training actions.
Most HR solutions rely on annual surveys, one-off questionnaires, or Excel spreadsheets. TOP stands out by offering:
- Continuous, real-time visibility of your HR indicators.
- Predictive and generative analyses powered by AI.
- A lightweight solution that is quick to deploy, without needing a massive data history.
- Immediately actionable recommendations, designed for managerial action.
TOP is designed for:
- Managers: to understand, anticipate, and strengthen their proximity role.
- HR teams: to have reliable decision-support tools and reduce administrative workload.
- SMEs and large enterprises: thanks to a modular and easy-to-deploy solution.
Yes. Unlike other solutions requiring long data histories, TOP is designed to work even with limited data:
- Predictive AI relies on available weak signals.
- Generative AI compensates by producing personalized recommendations.
Result: relevant insights from the first weeks of use.
- Reduce turnover by anticipating departures.
- Improve engagement through continuous monitoring and targeted actions.
- Save time through automation of HR tasks.
- Support managers in their daily decisions.
- Secure HR data with strict compliance (GDPR & AI Act).
Yes, TOP can connect with your existing solutions (HRIS, internal communication tools, CRM, Slack, Teams…). This interoperability facilitates adoption and avoids double data entry.
Yes. You can create a free account and enjoy a 14-day trial with full access to key features.
- Predictive AI: anticipates risks based on data (e.g., identifying employees likely to resign).
- Generative AI: proposes actions and generates useful content (e.g., drafting a career plan, analyzing an HR document, creating a dashboard).
Yes. TOP’s AI agents use Large Language Models (LLMs) to understand and produce HR text (legal questions, summaries, analyses).
➡️ All results are governed by ethical rules and validated by safeguards to ensure relevance and compliance.
TOP applies strict ethical supervision:
- Continuous evaluation of models to detect and limit bias.
- Transparency about how recommendations are generated.
- Human oversight: AI is a copilot, not a substitute for HR judgment.
Absolutely. TOP applies:
- Strict GDPR and AI Act compliance.
- Data hosting in Europe.
- Encryption of sensitive data and a zero-sharing policy without consent.
On the contrary. TOP reduces risk by offering:
- A modular solution that allows experimentation without heavy transformation.
- Gradual adoption, tailored to each organization’s needs.
- Responsible governance to ensure fairness and regulatory compliance.
- The manager crisis is accelerating: overload, turnover, and loss of purpose.
- HR teams are under pressure to do more with less.
- HR AI is already operational and helps save time, secure decisions, and strengthen retention.
➡️ Waiting risks losing even more talent and opportunities.
No. TOP is an AI copilot, designed to assist and support, not replace.
Decisions remain human; AI only provides reliable indicators and actionable recommendations.